![]() Who do I contact if I would like more help? If you have technical issues or would prefer in-person support, please speak with your behaviour support practitioner, your support person or your support coordinator. It’s important that you’re comfortable with your behaviour support and the way in which you participate. What happens if I don’t want support over the phone? If you have a private number, your number won’t be visible. When you join a Zoom call or meeting by dialling in, your name will not be visible, but your phone number will be. When you join a Zoom meeting using a video call, you’re able to enter your name and other members of the call will see your name. What will my name appear as on the Zoom call? They can add your local Zoom number to the Zoom invitation. Please ask your practitioner to arrange this in advance. This will incur international call costs. If you’re not able to join using the internet, you can dial into the call using your phone. I’m not in Australia - how do I dial in using my phone? At the bottom of your email invitation, you will see “Dial by your location”.Option 2: Click the phone number from your email invitation Please wait in the “Waiting Room” until your host admits you to the call.You’ll be asked to enter a Host ID or press #.If you’d like to join your Zoom call with audio only, you can do this by dialling into the call using your landline or mobile phone keypad - just like making a regular phone call. ![]() ![]() If you would like to join a video call, which allows you to see others in the meeting, please see our article “ How to join a Zoom video call using your mobile phone or tablet”. ![]() Using your phone, you can connect to Zoom calls and meetings with or without the internet. You might meet with your behaviour support practitioner over the phone the traditional way or you might join a Zoom video or audio call. Zoom is a computer program or mobile app which helps us connect using phone, chat and video call. ![]()
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